Gaya APA
Eliason, F. (SanFrancisco).
@Your Service How To Attract New Customers, Increase Sales, And Grow Your Business Using Simple Customer Service Techniques .
2013:
Jossey-Bass An Imprint of Wiley.
Gaya MLA
Eliason, Frank.
"@Your Service How To Attract New Customers, Increase Sales, And Grow Your Business Using Simple Customer Service Techniques".
2013:
Jossey-Bass An Imprint of Wiley,
SanFrancisco.
Text.